Chupalips.com ships all over Europe, directly to your home. The package is completely anonymous, even the courier does not know the content.
chupalips.com you can request the shipment of the products purchased at an address different from that of your residence, simply by indicating the address most convenient for you for delivery in the space provided on the order form during compilation. If you pay with paypal or credit card connected to paypal, remember to change the address also in the paypal form.

Shipping costs are calculated by our system and added to the shopping cart. The system will provide you different transport agencies for you choose the service needed. Payment will not be requested by the system until you confirm all the details.

Any possible delivery delays caused by transport agencies will not be liable to Chupalips®. Customs clearance in custom offices may cause possible delays.

Note: All orders received before 18:00 hrs (UTC +2) will be shipped the same day. You will find here a Shipping cost guide depending on the country and service.

We currently use the following shipping methods:

1) SEUR - DPD: transit time to europe 3 to 5 business days;
2) GLS International: transit time to europe 3 to 5 business days;
3) DHL Express: transit time to europe 2 to 4 business days;

And we ship to these European countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

You can cancel or modify your order no later than 4 hours after receiving the order, as we have a very quick order fulfillment time. Please write to info@chupalips.com

How to behave on receipt of the package:

For the complete safety of your purchase, when the Courier completes the delivery according to the methods you have chosen during the purchase phase, you simply need to check for any important inconsistencies:

1) The integrity of the package: not damaged or wet and in any case complies with the standard characteristics of a package.
2) The possible disputes with reference to the inconsistencies described above must be promptly raised to the carrier (in the manner indicated below) because, in their absence, the product is considered by law to be correctly delivered.

In case of tampering with the package:

Upon receipt of the package, if it is damaged or tampered with, you can choose between two solutions:

1) You can accept the parcel with reserve, that is, you accept the parcel but before signing the document you will have to write "I accept with reserve right because the parcel has the following anomaly (describe the damage that is observed on the parcel)". In this way, it will be possible to be compensated for any damage suffered, definitively detectable once the package has been opened.
2) You can refuse the package for tampering. By refusing the package for tampering, you must promptly notify us at info@chupalips.com

Warning: if at least one of these two contestation methods is not carried out, chupalips.com will consider the parcel regularly delivered.